RETURN AND REFUND POLICY
Upon acceptance of delivery, you are advised to promptly check the contents of your order to ensure no damages and/or differences. You are further advised to scan the QR code located on your bottle(s) the moment you receive it and to always assess the authenticity of the bottle using the Royal Malaysian Customs Department (‘JKDM’) app before consuming. If you are not 100% satisfied with your order, please kindly let us know via email at: support@chillout.my and we will do everything we can (within reason) to remedy the issue.
