FAQ - Frequently Asked Questions
All of our products are 100% genuine duty paid products sourced from authorized distributors only.
Klang Valley
1. Same Day Delivery for Orders made before 8pm (Mon-Fri) (Chillout Express)
2. 2 to 4 Working Days via Courier
West Malaysia
1. 2 to 4 working days
Same Day Delivery
- Ranges from RM20-RM30 depending on location
West Malaysia
- Rates are provided at checkout
Yes. Please choose pick up option at checkout.
27-3, The Highway Centre, Jalan 51/205, 46050 Petaling Jaya, Selangor
019-555 1375
We accept Bank Transfer, Visa/Master Debit & Credit Card, & E-Wallet (Grab Pay, Shopee Pay, TnG, QR Pay & etc)
No, we do not have COD option. All payments to be made via our payment gateway or Bank Transfer only
Don’t worry, contact our friendly customer service at 019 555 1375 and we would be more than grateful to assist you
Yes, please contact our sales team via 019 555 1375
Please refer to our return policy
Any question?
If we still haven't answered your question, you can contact us via below channel and we will get back to you as soon as possible.